MSM Consent Methods
SMS Consent Methods
Adler’s Insurance Agency may send SMS text messages to clients who choose to receive updates about their insurance account.
These messages may include policy document notifications, payment reminders, renewal review reminders, policy notices, account alerts, and follow-up instructions related to insurance services.
Message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for help.
Privacy Policy:
https://adlersinsurance.com/customer-resources/privacy
SMS Terms & Conditions:
https://adlersinsurance.com/customer-resources/sms-terms-conditions
Text-to-Join Consent
Clients may opt in to receive SMS messages from Adler’s Insurance Agency by texting JOIN to (914) 246-5656.
By texting JOIN, the client agrees to receive SMS messages from Adler’s Insurance Agency about policy documents, payment notifications, renewal reminders, notices, account alerts, and agency follow-ups.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
SMS consent is optional and is not a condition of purchasing insurance products or services.
Paper Form Consent
Clients may also opt in by completing a paper authorization form.
The paper form includes an optional SMS consent section with the following language:
By providing my mobile phone number and checking the SMS consent box, I agree to receive SMS text messages from Adler’s Insurance Agency about policy documents, payment notifications, renewal reminders, notices, account alerts, and agency follow-ups.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help.
SMS consent is optional and is not a condition of purchasing insurance products or services.
Privacy Policy: https://adlersinsurance.com/customer-resources/privacy
SMS Terms & Conditions: https://adlersinsurance.com/customer-resources/sms-terms-conditions
The SMS consent checkbox on the paper form is optional and is not pre-selected. Clients may receive insurance services even if they do not agree to receive SMS messages.
Verbal or In-Person Consent
Adler’s Insurance Agency staff may ask clients for SMS consent during phone calls or in-person conversations.
Staff use the following consent script:
Adler’s Insurance Agency can send you SMS text messages about your insurance account, including policy documents, payment notifications, renewal reminders, notices, account alerts, and agency follow-ups.
Message frequency varies. Message and data rates may apply. You can reply STOP to opt out at any time or HELP for help.
SMS consent is optional and is not required to purchase insurance products or services.
Our Privacy Policy is available at https://adlersinsurance.com/customer-resources/privacy and our SMS Terms & Conditions are available at https://adlersinsurance.com/customer-resources/sms-terms-conditions.
Do you agree to receive SMS text messages from Adler’s Insurance Agency?
If the client agrees, Adler’s Insurance Agency records the consent in the client file or agency management system.
The consent record may include:
- Client name
- Mobile phone number
- Date and time consent was provided
- Staff member who obtained consent
- Consent method, such as phone call or in-person conversation
- Confirmation that the client agreed to receive SMS messages
Clients may opt out at any time by replying STOP.
